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Auto Concept Return Policy:

The following terms and conditions apply to all products that CAN be returned:

  • Qualifying products can be returned to Auto Concept/Max Pieces within 30 days of purchase.
  • Qualifying products include:
    • New, unopened and uninstalled products in the original condition and packaging.
    • Used core returns must be in the original packaging for the exact replacement part purchased and in a fully rebuildable, undamaged condition.
    • Product returned for warranty will be in accordance with the manufacturer's warranty, refund and exchange policy and will be exchanged or refunded at our discretion.
  • All returns must be accompanied by the original purchase receipt.
  • Refunds will be equivalent to the original purchase price.

The following products CANNOT be returned and are considered final sale items:

  • Special orders and/or non-stocked products. Special ordered and/or non-stocked products cannot be cancelled once the order is placed.
  • Products that have been used or installed.
  • Mixed or custom paint.
  • Products modified for customers (eg. hydraulic hose, base paints mixed with tint, etc)
  • Personal protective equipment including but not limited to eye, ear, head and respiratory protection, first aid kits etc.
  • Electrical products including but not limited to starters, alternators, switches, relays, sensors, wires, spark plugs, wire sets, connectors etc.
  • Clearance or final sale products.
  • Gift Cards.

Warranty Policy:

  • We will honour all manufacturer warranties as long as they include the original purchase receipt from one of our locations.